About Us
Patient Satisfaction
TOSH has consistently ranked 2nd in the State of California for overall patient satisfaction based on survey data collected by the Centers for Medicare and Medicaid Services (CMS). The Hospital CAHPS (HCAHPS) survey implemented by CMS collects data on measures that reflect:
- Communication with doctors and nurses
- Receiving help from hospital staff
- Communication about new medicines
- Pain Control
- Room and bathroom cleanliness
- Quietness
- Discharge instructions
- Overall hospital experience
About Us
Thousand Oaks Surgical Hospital is operated in a joint partnership of 46 local physicians and Cirrus Health, one of America’s premier surgical facility development and management companies. Inspired by a coalition of physicians, the hospital’s approach to the quality of care and service provided is unparalleled in the community.
Thousand Oaks Surgical Hospital's model is one of hospitality. The hallmark of our success and operating philosophy is based on our exemplary brand of hospitality-inspired Patient service and attention.
The facility is new (January 2005) and designed as an advanced setting for surgical care. Surgical inpatients are afforded private rooms, complete with the amenities found in fine hotels, with in-room accommodations and meals prepared by an executive chef for our patient’s families and visitors.
Thousand Oaks Surgical Hospital is licensed by the State of California as a general acute care hospital and provides a range of multi-specialty inpatient and outpatient surgical services. The hospital is certified by Medicare and accepts many forms of insurance including Medicare, private commercial insurance (HMO and PPO plans) and Workers' Compensation.
Our Guiding Principles
We utilize our passion for delivering clinical excellence and extraordinary, personalized care that fulfills even the unexpressed wishes and needs of our Patients.
We provide an attractive facility and environment that is warm, safe, quiet, and cordial. The environment at Thousand Oaks Surgical Hospital truly instills a sense of healing and well-being for our Patients.
We value working in partnership with highly qualified physicians who are committed to providing friendly and superior service. We adhere to the principles of trust, honesty, respect and integrity.
Thousand Oaks Surgical Hospital invests in modern technology, equipment and systems that provide advanced approaches and remarkable efficiencies in the delivery of care for our inpatients and outpatients.
The management at Thousand Oaks Surgical Hospital fosters a culture that recruits, rewards and maximizes the achievements and contributions of top, professional talent which positions us as a leading employer in the region. We continuously seek opportunities to improve the delivery of our care.